Comcast Launches Talking Guide For Visually Impaired Viewers (Video) « CBS Detroit

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– Visually impaired Comcast customers will soon have a new tool that will allow them to “hear” television listings, network names and program descriptions on a new “talking guide.”

The new service on the X1 platform – which could be utilized by visually impaired customers, language difficulties or those who need audio prompts – has a female voice read selections which appear on-screen and allows viewers to better navigate shows and services.

“Our job it to open Comcast products and services to the widest possible audience,” said Tom Wldokowski, vice president of audience, who added that service will be available by the end of the year.

In addition to offering the talking guide, Comcast has opened customer service center to serve customers with disabilities along with bills and channel lineups with large print and braille.

Curated from Comcast Launches Talking Guide For Visually Impaired Viewers (Video) « CBS Detroit